About Us |
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Set up and Development of Lik Yek |
| Lik Yek was established in 1990 and since that time has grown to be a well-known household name for the supply of quality furniture throughout Malaysia. During the last few years Lik Yek has grown its operations to become the Relax Group, focusing on meeting a large domestic demand by expanding its network and supply channels which has allowed Relax to reach international markets. Today, Lik Yek has become a major and key player in furniture sourcing and supply. The Relax Group of companies has developed a trusted and respected brand that remains committed to supplying only the finest products through an extensive dealer network.
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The Relax Group of companies is made up of the following organisations:
Lik Yek Sdn. Bhd.- Focuses on supply to the local market
Home Best Enterprise Corporation Sdn. Bhd. – Focuses on export markets.
Lik Yen Furniture Industries Sdn. Bhd. – Manufacturing Division
Muapo Sdn. Bhd. – Manufacturing Division
Home Best Relax Furniture Co. Ltd. – Chinese joint venture enterprise. |
| Rapid development of information technology has been an important factor for Lik Yek and the Relax Group of companies to continually strive to keep ahead of the competition in difficult markets. Concepts such as “speedy response”, “user experience” and “product innovation” are no longer the exception, but are expected as the norm by all customers. Lik Yek aims to exceed customer expectations in all areas by having a thorough understanding ofour competitors, the supply chain and business environment in which we operate, and a full understanding of our customer requirements. Lik Yek continually communicates with dealers to ensure their requirements and concerns are addressed. Lik Yek is fully supportive of its dealer network to ensure growth and further business opportunities for both parties.
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One-Stop Purchasing Convenience |
Lik Yek is able to offer customers a wide choice of furniture styles for any occasion and requirement. Whether it be for a new bedroom, kitchen, living room or bathroom suite, or even home décor accessories, materials and coatings, Lik Yek prides itself on being able to supply professional services and advice on these areas. With such an extensive and comprehensive product choice, our customers are able to quickly and easily select their required products and move through the ordering process at the one location, saving time and effort in their selections.
Lik Yek is also able to provide OEM and custom-made services to customers. This provides the opportunity for customers to develop their own sense of style and innovation. Dealers will find this an invaluable and reliable source if they are considering establishing their own brand and identity.
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Create the Best Purchasing Experience with Our Effective Management |
| The Relax Group have focused on the total customer experience by recruiting quality management, staff and specialists to ensure our Manufacturing, Sales and Order Processing systems are highly efficient and effective at meeting our customer needs. We have invested heavily in a modern, high-tech production facility together with state-of-the-art 50,000 sq ft storage and logistics facilities. These investments have enabled us to improve customer experience through such innovations as being able to check the status of their orders at any time. Such improvements, the focus on quality and our overall approach have enabled us to take a leading market position. |
Relax is A Guarantee of Quality |
| Lik Yek only supplies furniture of excellent quality to customers and employs strict quality control measures throughout the manufacturing process. Every product that is manufactured under the Relax brand is subject to our world-class quality inspection regime at our factory, flowing from the production areas and machinery, through warehouse and logistics and onto distribution to the customer. Each aspect of the entire process is subjected to quality management supervision. This approach to quality control and dedication to continuous improvement benefits our manufacturing, sales, distribution channels, dealers and customers. The entire manufacturing and supply business of Lik Yek is staffed and managed by Lik Yek employees rather than being outsourced. This is to ensure a consistent approach to quality across all operations and also to reduce costs through avoidance of outsourcing related overheads. These costs savings are passed on to our customers through competitive pricing and allow higher quality furniture purchases to be made at affordable prices. |
Lik Yek’s Own Transportation and Logistics Team |
| Lik Yek employs its own transportation and logistics team rather than pass this important task onto a third party. This ensures our customers receive what they ordered in the shortest time possible. Our transport team checks all outgoing furniture against orders to ensure the correct furniture is being delivered. They are well trained in the proper and careful handling of goods in transport to ensure our customers not only receive the correct furniture, but in a timely manner and without damage. |
Corporate Thinking & Strategy of Lik Yek |
| Lik Yek management and staff work together to continually improve the company and the customer service experience. A culture of trust, empowerment and continuous learning exists where innovation and creative ideas are encouraged and fostered. With this philosophy and support from a strong dealer network, Lik Yek is at the forefront of furniture production and supply businesses and is able to adapt quickly and efficiently to changing customer and business requirements. |
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